Overview

Once your account is created, you will get the login credentials through email to your registered email address. The login credentials provided stand temporary and require to be updated/changed right after your first successful login. This is done in order to ensure the security and privacy of your login details as well as to provide you with an option of having your desired password.

First-time login process

Changing your password

Please follow the below steps to complete your first-time login process:

Visit the website https://servicesuat.onesingleview.com
Enter the username and password (received through email) in the respective fields of the login screen
Please make sure that the details you have entered are correct
Once you are sure, click on the "Login" button
Based on the validity of the provided data, the system will direct you to your respective account
After you have successfully logged in to your account, click on the "Profile" icon located at the right corner of the screen
Now go to the "Sign-in & Security" section by selecting it
Click on the "Reset" option available in the Password field
Once you have created a new password, click on the "Save" button

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Critical requirements
The password should include:

An uppercase letter

A lowercase letter

A special character

A number

Length of minimum 8 Characters

The password you create after your first login will be the one that you need to provide from now on to log in to your Singleview Payments API account.

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Important information

A registered user can access the login platform only by providing the valid login details

No user can access the platform or the available options unless logged in

The temporary password will expire right after your first successful login

The login platform is case-sensitive. Ensure Caps Lock and Number Lock status before entering the details.

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Warning
As a protective and security measure, a user account that has gone through 3 failed login attempts will be automatically disabled. To re-enable the account, you need to contact Singleview support and provide the necessary information and reasoning.

Setup your Profile/Singleview Payments API Account

After you have completed the First-time login process, you need to configure your account i.e., add appropriate details to access all the available options. To begin the process, go to the "Profile" page by clicking on the Profile icon available at the top-right corner of the page. The following information in the mentioned categories is required to set up your Singleview Payments API account:

Company info

Name - Name of the user
Company logo - Upload a logo of your company
Group - Select the Group to which the company belongs. Leave in case of an individual company.
Address - Company location
Business type - Type of the business or industry or field
User type - Type of the user
Currency - Selected currency to perform the functions and viewing
License details - Details about the license, expiry date, subscription plan
ERP Service - Details about the connected or serviced ERP
Payroll - Status of payroll services
Call-back Payment Status URL - URL details
Call-back Payment Charge URL - URL details

Client info

Client Details - Client ID and Client code details
Signature Key - Signature key to generate Signature code

Sign in & Security

Name - Name of the user
Username - Login username
Email Address - User's email address and verification status
Password - Password of the account
Phone - Phone number of the user
Enable/Disable user - Option to enable or disable the user
Group Admin access - Option to provides access as a Group Admin
Two-step Verification - Status & Setup Two-Step Verification
Multi-Factor Verification - Status & Setup MFA
Biometric - Add or delete Biometrics for login

Banks
List of the banks that can be accessed by the user as per the license plan or subscription

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Note
Viewing of above information and access to edit it will depend on the role of the user account. Some of the accounts/users may find these options unavailable or inaccessible.